EU directive on alternative dispute resolution for consumer disputes

DIRECTIVE 2013/11/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 21 May 2013 on alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Directive on consumer ADR)

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Ordinance no. 38/2015 on alternative resolution of disputes between consumers and traders

Ordinance no. 38/2015 on alternative resolution of disputes between consumers and traders Published in the Official Gazette, Part I, no. 654 of 28/08/2015.

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REGULATION (EU) on online dispute resolution for consumer disputes

REGULATION (EU) No 524/2013 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on consumer ODR)

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