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REPORT ON ALTERNATIVE DISPUTE RESOLUTION AS AT 31.03.2023
- May 17, 2023
- In ABDRC reports, ABDRC reports
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In the first 9 months, the banks observed the lowest ever percentage of rejected applications, and the highest ever number of direct settlements. Thus, the applications unreasonably rejected accounted for 4.7% of the total applications, whereas the number of direct settlements (after the matter having been first referred to ABDRC) has tripled compared to the similar period of 2021. Thus, during the first three quarters of this year, as many as 823 consumers went through the entire conciliation process (application filing, negotiation, final resolution – a solution accepted by both parties), or reached an amicable settlement directly with banks/NBFIs, having first approached ABDRC. The situation is better than in 2021 (up by 85%) when, during the same period, 445 Romanians were reported in one of these two situations. In the first three quarters of the year, 102 court cases were terminated because the parties wanted, and managed, to find an amicable solution with the help of ABDRC. (more…)
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During the first six months of 2022, as many as 504 consumers went through the entire conciliation process (application filing, negotiation, final resolution – a solution accepted by both parties), or reached an amicable settlement directly with banks/NBFIs, having first approached ABDRC. The situation is better than in 2021 (up by 60%) when, during the same period, 314 Romanians were reported in one of these two situations. (more…)
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ABDRC ACTIVITY REPORT AS AT 31.03.2022
- Apr 30, 2022
- In ABDRC reports
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ABDRC ACTIVITY REPORT AS AT 31 DECEMBER 2021
- Feb 10, 2022
- In ABDRC reports
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REPORT ON THE ALTERNATIVE DISPUTE RESOLUTION ACTIVITY AS AT 30.06.2021
- Jul 28, 2021
- In ABDRC reports